Services
We can assist with specific issues including:
General Mangement
Business Process Management
Services Management
Customer Care
Project Planning, Management and Implementation
Credit and Cost Management
ICT Enterprise Architecture
ICT Infrastructure, Applications, Services
Recent Examples of John’s Work
Innovative Educator. This organisation collaborates globally to implement and operate programs of innovation and education amongst under-served communities. We provided business consulting strengthening financial governance, project management and assisting to deliver a community wireless network and business operations model.
Medical Services. Operations review of the organisation to identify aspects of the business that needed to be improved.
Primary Health Organisation. Management of an assignment to strengthen fiscal control, confirm strategy, prioritize activities and review the organisation structure.
Retail Centre Operators. We provided assistance with an options analysis for commercial approaches to supporting IT infrastructure.
Environmental Services. We provide independent quality review services for a crucial project to transfer the key IT systems from the one data centre in NZ to an Australian data centre.
Specialist Export Marketing and Distribution Business. In collaboration with two colleagues and the customer organisation I managed and completed an operations review of key ITC services and costs. Cost savings and service improvement approaches were identified.
Stabilizing Business. Management of assignment to indentify issues and problems and stabilize an organisation that had grown rapidly, refocusing it onto profitable lines of business and planning for improved profitability.
IT Outsourcing. Management of the transition from one major IT outsourcing supplier to another for a major local body – from pre transition meetings with the then incumbent supplier through to business as usual for the new supplier.
Visionary Disability Services Organisation. In collaboration with others, completed strategic planning down to the practical initiatives, programmes of work and projects for the Hamilton based organisation.
ERP Systems. Overseeing an assignment to determine options for solving organisation wide issues with ERP systems.